Refund Policy for AutoQuote

At Dean Infotech, we are committed to delivering high-quality digital services and customer satisfaction. However, we understand that there may be instances where a refund is necessary. Please read our refund policy carefully to understand how we handle such situations.

Thank you for shopping at Dean Infotech.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refund.

Definitions

For the purposes of this Refund Policy:

• Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Dean Infotech Pvt Ltd, SCO-12, Sector-16, Faridabad, Haryana - 121002.
• Goods refer to the items offered for sale on the Service.
• Orders mean a request by You to purchase Goods from Us.
• Service refers to the Website.
• Website refers to Dean Infotech, accessible from www.deaninfotech.com
• You mean the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

How to Initiate a Refund

To request a refund, customers must contact our support team at sales@deaninfotech.com with the following details:

• Order/Transaction ID
• Reason for refund request
• Any relevant documentation or screenshots (if applicable)

Eligibility Criteria for Refunds

Refunds will be considered under the following conditions:

• The request is raised within 7 calendar days from the date of purchase.
• The service/product has not been fully delivered or consumed.
• In case of digital services, partial refunds may be processed if the project is canceled before major milestones are met.
• Refunds are not applicable for change of mind or after the complete delivery of digital products/services unless agreed upon in writing.

Note: Customized services, once initiated and approved by the client, are non-refundable unless a mutual agreement is reached.

Refund Processing Timeline

Once your refund request is approved:

• Refunds will be processed within 7-10 business days.
• Refunds will be credited back to the original mode of payment.
• You will receive an email confirmation once the refund has been initiated.

Contact Us

If you have any questions about our refund policy or need help with your request, feel free to contact our support team at: sales@deaninfotech.com