Boost Your Career By Making A Right Choice

• Client Collaboration: Partner with clients to thoroughly understand their business processes and identify areas for improvement using Salesforce solutions.
• Requirements Gathering: Collect and document detailed business requirements, translating them into actionable functional specifications.
• Documentation Management: Maintain detailed records of system changes, configurations, and customizations for future reference.
• Gap Analysis: Conduct analyses to assess the impact of system changes and enhancements, ensuring alignment with business objectives.
• Solution Design & Implementation: Collaborate with Salesforce developers to design and implement custom solutions tailored to meet specific business needs.
• Best Practices Adherence: Ensure that all solutions are scalable, maintainable, and adhere to industry best practices.
• End-User Training & Support: Provide comprehensive training and ongoing support to end-users to optimize their use of Salesforce.
• Innovation & Enhancement: Proactively identify opportunities to enhance the Salesforce platform and drive innovation within the client's organization.

• Minimum 3 years of experience is required in Salesforce BA role.
• Strong analytical and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Proficiency in Salesforce, including Sales Cloud, Service Cloud, and Marketing Cloud.
• Knowledge of Salesforce integrations with other systems.
• Ability to manage and prioritize multiple tasks simultaneously.

Certifications:

Required:

• Administrator
• Sales Cloud Consultant Certification

Preferred:

• Salesforce Business Analyst Certification.

Additional:

• Other relevant Salesforce certifications are a plus